Shipping policy

Canada

Orders ship out from Vancouver, BC, to all provinces and territories in Canada.

Orders ship out within 2 business days and are delivered by Canada Post (1-5 business days), or alternative carrier. Please note that orders placed during a sale period or holiday closure may be delayed and are not subject to our regular 2 business day shipping window. BioFe is not responsible for shipping delays by third-party shippers due to weather disruptions, labour disputes, etc.

Note, shipping times do not include processing, picking, and packing time (1 to 2 business days).

Use the shipping calculator at checkout. Free shipping on orders over $75 CAD after discounts and before tax. Free pickup option from the Vancouver Warehouse is also available.

A confirmation email will be sent to you when you submit your order, and another email with order tracking number will be sent once your order has shipped.

If you need assistance or have questions about your order, use our Contact Us form to email or call us toll-free at 1-833-738-7741 during our business hours.

USA

Shipping to the USA is currently not available. To purchase BioFe® Iron from the US, please visit kidstarnutrients.com or Amazon.com.